3rd Module - Resources
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A study environment tutor serves as the link between new students and the university. They work closely with the class coordinator and engage both academically and socially in the wellbeing of the group as well as individual students. Your study environment tutor can assist in organizing events, provide tips and tricks for academic resources, support communication with instructors, and help new students settle in. Typically, you can also ask them for help if you are unsure where to turn with your problems, as they can guide you in the right direction.
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At Student Hub, you have the opportunity to get answers to a range of study-related questions. There are several different types of staff who can assist you in various areas.
Study Advisor – Conversations about study planning, opportunities within your program, or anything else that is currently on your mind.
Study Administration Staff – Help with registration for projects, courses, and exams, as well as questions about credit transfer, leave of absence, admissions, student grants (SU), and more.
Career Advisor – Can talk with you about career opportunities after your education, how to find a student job, how to communicate your academic skills, and how to create projects in collaboration with companies, among other topics.
International Coordinator – Can discuss and assist you with applying for exchange programs abroad.
If you want to learn more, there is a video about Student Hub available at How to RUCunder “Student Hub & service desk”
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You can receive guidance about SU (student financial aid) at the SU office at the educational institution where you are currently enrolled as a student. Here, you can get help with how to apply for SU, the rules, questions about payments, changes in SU, SU loans, and youth travel cards.
RUC SU office contact information:
Phone: 4674 3461 - Monday to Friday, 10:00 AM to 12:00 PM
Email: su@ruc.dk -
You can find the Study and Career Guidance at StudentHub, where they can assist with everything from how to plan your study program to options for exemptions, internships, student jobs, and career opportunities. Drop by if you need guidance during your studies at RUC.
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The Service Desk can help with many technical issues such as power outages, applications for party permits, lost or stolen inventory (e.g., tables), problems with the internet connection, lost student cards, loan of audio and video equipment, and more. If you need assistance in these areas, you can contact the Service Desk to resolve the problem. The Service Desk is located in building 03 and is open from 08:00 to 16:00 Monday to Friday.
Where can one get help?
Functional impairments, disabilities and special needs
If you have a disability or a special need, e.g. dyslexia, you can always talk to a study advisor about your study needs. In addition, you can apply for Special Educational Support (SPS) in the form of technical aids, support classes, ergonomic aids, or special exam conditions for your exams.
Specific resources for your situation
Children
If you have a child during your studies, you can recieve additional SU grants. New mothers are eligible for 12 and new fathers for 6 extra monthly grants, with certain stipulations. In addition, there are nurseries, kindergartens and primary schools close to RUC.
Offensive behaviour
RUC has a zero-tolerance policy towards abuse of any kind. If you experience infringements, violations or offensive behaviour, you can contact Take-care@ruc.dk. The HR department at RUC will then receive your email and handle the matter.
Exam anxiety
If you are struggling with exam anxiety, you can get support and help to deal with it on the official student counceling website.
RUC University Chaplain
If you need to talk to someone, you can always book a conversation with the university chaplain to get rid of something holding you back. The conversations are free and bound by confidentiality, and you can have as many conversations as you want. Maybe you want to be in a room where you are not in a hurry (conversations of up to an hour and a half per time), and if you have more on your mind, just book a new time. Here there is room for conversations about stress, insecurities, feelings of sadness, loss or just being sad. You can also discuss feelings of not being ‘good enough’, friendship groups that are difficult to navigate or problems in the project group, etc. The conversations can focus on changing perspectives. New understandings can arise that make a difference, and she also offers existential and philosophical conversations. contact upe@ruc.dk to book a conversation.
Unions
An union advises, assists and negotiates wage and employment conditions for its members. It is an interest organization that actively tries to influence the labor market and educational conditions for the benefit of its members. Some trade unions offer reduced membership prices to students and cheap student insurance.
If you want to know more about trade unions, you can read more under module 2 in the lesson “Unions and unemployment insurance funds”
The Student Council
Have you encountered a problem at your studies? Maybe you have felt unfairly treated, for example? Or perhaps you have an idea for improving the study environment? Then we are here to help you. The Student Council is located on the top floor of building 13 (Student House), in the back corner of the building.
Student Counselling Service (SRG)
Student counseling at RUC offers help in the form of conversations with a psychologist and social worker. The conversations can be in the nature of therapy, coaching, counseling and can be relevant in connection with stress, study doubts, depression, exam anxiety, challenges with starting studies, perfectionism, loss and grief, thesis problems, concentration problems, group conflicts, and much more. The offer is free and anonymous and is given either in the form of individual conversations or as a group session. Contact them through their website.